{
  "snapshot_date": "2026-07-02",
  "currency": "USD",
  "scope": "Local modeling snapshot for AI Helpdesk Bench content planning. Recheck official pages before publication, purchase, affiliate use, or vendor outreach.",
  "tools": [
    {
      "id": "shopify_inbox",
      "name": "Shopify Inbox",
      "source_url": "https://apps.shopify.com/inbox",
      "free_plan": true,
      "free_trial": false,
      "entry_paid_price_monthly": 0,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Free first-party baseline."
    },
    {
      "id": "tidio",
      "name": "Tidio",
      "source_url": "https://apps.shopify.com/tidio-chat",
      "free_plan": true,
      "free_trial": null,
      "entry_paid_price_monthly": 29,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Entry paid snapshot; verify current Lyro AI pricing before publication."
    },
    {
      "id": "reamaze",
      "name": "Re:amaze",
      "source_url": "https://apps.shopify.com/reamaze",
      "free_plan": false,
      "free_trial": true,
      "entry_paid_price_monthly": 29,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Per-user pricing needs team-size modeling and current AI allowance confirmation."
    },
    {
      "id": "gorgias_basic",
      "name": "Gorgias Basic",
      "source_url": "https://apps.shopify.com/helpdesk",
      "free_plan": false,
      "free_trial": true,
      "entry_paid_price_monthly": 60,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Ecommerce helpdesk anchor; automation add-ons and overages need current confirmation."
    },
    {
      "id": "intercom_fin",
      "name": "Intercom Fin for Ecommerce",
      "source_url": "https://www.intercom.com/help/en/articles/14997821-fin-for-ecommerce-explained",
      "free_plan": false,
      "free_trial": null,
      "entry_paid_price_monthly": 0,
      "usage_price_per_ai_resolution": 0.99,
      "pricing_note": "Outcome-priced AI model; workspace plan prerequisites may apply."
    },
    {
      "id": "rep_ai",
      "name": "Rep AI",
      "source_url": "https://apps.shopify.com/rep-ai-sales-associate",
      "free_plan": false,
      "free_trial": true,
      "entry_paid_price_monthly": 99,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Sales assistant preset, not a pure helpdesk preset."
    },
    {
      "id": "zipchat",
      "name": "Zipchat",
      "source_url": "https://apps.shopify.com/zipchat",
      "free_plan": true,
      "free_trial": null,
      "entry_paid_price_monthly": 49,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "AI chatbot challenger; usage limits need current verification."
    },
    {
      "id": "chatty",
      "name": "Chatty",
      "source_url": "https://apps.shopify.com/chatty",
      "free_plan": true,
      "free_trial": null,
      "entry_paid_price_monthly": 19.99,
      "usage_price_per_ai_resolution": 0,
      "pricing_note": "Budget live chat plus AI candidate."
    }
  ]
}